Sizing Guidelines

Frequently Asked Questions

HOW DOES YOUR FREE RING SIZER WORK?

Because there are different fits and styles of rings, we provide the option to receive a free ring sizing kit at the time of purchase. This will place your order on hold so we can send you a ring sizing kit, along with instructions on how to size yourself properly, before we proceed with your order. 

To receive the sizing kit

  • Purchase the ring you'd like to order, but rather than selecting an actual ring size you will select the Free Ring Sizing Kit option, which is the first item in the Ring Size drop-down menu
  • We will send you the ring sizing kit using USPS First Class Mail and will include a return label inside the package for you to return your sizing kit once you have determined the size needed
  • Use the QR code inside the sizing kit, or contact us to submit what ring size is needed
  • Because we cannot begin working on the ring until we receive your final ring size, the production time does not begin until we have processed the ring size you need

If our ring sizing kit is used with your ring purchase, you can receive 1 free resize in the event it’s not a perfect fit! The ring must be returned within 30 days of receiving it in order to take advantage of this offer. In the event you need to send your ring in for the free resize, please contact us, and we will send instructions on how to do so. We will provide you with a return shipping label as well as pay for the cost of shipping the ring back to you. Both labels will be USPS First Class Mail. If you'd like to upgrade your shipping or require a signature upon arrival, please contact us for shipping options and pricing.

 

Unfortunately, we cannot offer the free ring sizing kit for orders outside of the U.S. If you are outside of the U.S., don’t want to use our kit, or don’t have time because of an upcoming date, please thoroughly review our Sizing Guidelines page to ensure you get sized accurately by a local jeweler! There are different “fits” of rings, so not all ring sizes fit the same, and things such as the width of a ring do affect what ring size may be needed. 

*Rings made in black zirconium or heat-treated titanium will be resized by machining out the interior of the ring, which will remove the top layer and expose the gray color underneath; however, this is typically not seen when the ring is worn.

*Ring sizes obtained from our ring sizing kit are only valid for 30 days and are only valid if the correct ring sizing kit was used

Yes, women's sizes 9+ and men's sizes 12 generate additional fees to cover the cost of extra material in the ring. The amount is dependent on the size and the material. Please note that these fees are not included in the listed ring prices. One of our customer service team members will reach out to you after you have completed your purchase to generate an invoice for the extra materials needed in your ring. If you have questions about the fee prior to your purchase, please reach out to us via email at info@stagheaddesigns.com.

If you receive your ring and it doesn't fit, you can send it in for 1 free resize as long as you selected and used our free ring sizing kit at the time of ordering! The ring must be returned within 30 days of receiving it in order to receive the free resize. If you did not use our free kit or will be returning the ring after the 30 days, we would still love to help you get a ring that fits you! Please contact us for options and pricing.

*Ring sizes obtained with our ring sizing kit are only valid for 30 days 

*Rings made in black zirconium or heat-treated titanium will be resized by machining out the interior of the ring, which will remove the top layer and expose the gray color underneath; however, this is typically not seen when being worn

Women’s Engagement Rings: Because we know you don’t want to spoil the surprise of your proposal, we do offer 1 free lifetime resize so you can resize the ring after the fact! If a ring tracer or ring guard was bought at the same time as the engagement ring, you will also receive one free resize for those as well.

*Only valid for traditional women’s engagement rings seen in our Engagement Rings collection & for rings purchased on or after January 1st, 2022

*Please note that for orders outside of the U.S., we will not provide a return shipping label; however, we will cover the cost of us shipping the ring back to you